Gutter Downspout Extension: Homeowners Guide (2023)
By Dan Simms /
Here’s an overview of our HomeCraft Gutter Protection review:
Each product and or company featured here has been independently selected by the writer. You can learn more about our review methodology here. If you make a purchase using the links included, we may earn commission.
Gutters are crucial for protecting your soffits and fascia boards from rot and mold and for maintaining proper drainage on your property to avoid foundation problems, including leaks and structural issues.
But gutters can easily get clogged with leaves, pine needles, roof shingle grit and other debris, leaving them to overflow and malfunction. If this occurs, you could experience not only soffit, fascia and foundation damage but, in addition, your gutters could pull away from your home, potentially causing more damage and expensive repairs.
If you’re looking into gutter guards, which are a great solution to all of these problems, then you’ve probably heard about HomeCraft Gutter Protection, one of the leading names in the gutter guard industry.
In this guide, we’ll take a deep dive into HomeCraft, discuss the company’s overall quality, warranty coverage, installation service and much more to help you decide if HomeCraft is the right gutter guard company for you and your home.
HomeCraft Gutter Protection was founded in 2008, so it has a decade and a half of experience under its belt. In that time, it has serviced thousands of homes and amassed countless reviews, the majority of which are positive.
However, the company does have some negative reviews, most of which pertain to issues with customer service. We’ll take a look at these at these further down.
The materials used by HomeCraft are of excellent quality, and the gutter guard design is ideal for stopping gutter clogs. The company uses powder-coated aluminum frames to provide a solid backbone for the marine-grade stainless steel micro mesh screen that filters debris and lets water pass into your rain gutters.
The gutter covers are installed from the front of your gutters up to and underneath the roof shingles to catch all water and debris coming from your roof. The result is a gutter guard system that directs rainwater for proper drainage, resists clogs and minimizes the need for gutter cleaning.
HomeCraft uses recyclable material to construct its gutter guards, but there are no other obvious signs that this company makes an effort to be sustainable. Overall, this is a great company for protecting your gutters from clogging and your home from gutter issues, but there are two primary downsides: some apparent issues with customer service and a lack of sustainable business practices.
+ Lifetime, transferable warranty
+ High-quality, durable materials
+ All materials are recyclable
+ Over a decade of experience
+ Versatile design fits most gutters, roofs and pitches
+ Large service area
– No obvious sustainable business practices
– Some negative reviews
When we assess a gutter guard company like HomeCraft, we look at a variety of factors that help us determine the company’s overall value and the experience you’re likely to have as a customer. These factors include the quality of the products, the types of gutter guards available, the warranty coverage, the installation process, the cost, general availability and more.
Below, we’ll explain each of the most crucial factors we look at and how HomeCraft scores in each category.
HomeCraft Gutter Protection uses high-quality materials to construct its gutter guards. The frames are made from aluminum, which is generally considered to be superior to PVC for frame construction.
Aluminum frames are resistant to rust and corrosion and are durable enough to stand up to the elements. They’re especially valuable in extreme climates where weather events like hurricanes, heavy rain, strong winds and tropical storms can put your home’s exterior to some extreme tests.
The material that HomeCraft uses for the filters that keep debris out of your gutters is stainless steel, which is also highly durable. The company uses a unique diamond pattern on its micro mesh screen to elevate debris and allow water to make its way down into your gutters, even when leaves and pine needles cling to the top.
HomeCraft uses hidden hangers and fasteners that attach directly to your fascia, so they remain hidden from view and also provide reinforcement for your gutters. They help keep your gutter guards in place and functioning properly but won’t detract from your home’s curb appeal.
Keep in mind that the gutter guards are installed at a downward angle to maximize runoff diversion and help debris slide off of your gutter guards, so you will still be able to see them from the street.
All of HomeCraft’s products are made in the U.S. and come backed by the company’s lifetime warranty that can be transferred to anyone who purchases your home.
While HomeCraft’s products are versatile and adaptable to most existing gutters and roof pitches, there are minimal customization options available in terms of color. The gutter guards fit most sizes and styles of gutters, though, so the majority of homeowners with standard gutters should be able to find a gutter guard from HomeCraft that works for them.
HomeCraft’s gutter guards work like most other options on the market: The leaf guards are angled from the front edge of the gutter up to just below the roof line, and the micro mesh gutter guards allow debris to flow over your gutters and fall to the ground while water can easily soak through the mesh and get routed through your gutters and downspouts.
The primary difference between HomeCraft and other companies is the diamond pattern embossed onto the mesh, which elevates debris to allow runoff to flow underneath it and into your gutters rather than over the edge, where it can potentially damage your foundation.
For the installation process, you’ll first need to contact HomeCraft to request a free quote. The company will likely schedule a free inspection — sometimes as soon as the next day — after which you’ll receive your estimate.
Once you approve the price, you’ll get an installation date, and your gutter guards will be installed according to the proposed plan and price estimate. The gutter guard installation process can include just gutter guards or guards and gutters if you need new gutters as well.
After your gutter guards are installed, they should need just a routine cleaning once per year to maintain clog-free gutters.
Gutter guards are expensive, so it’s important to choose guards that come with a comprehensive warranty that will protect your investment and ensure that your equipment continues to function for years after the installation.
Luckily, HomeCraft offers a lifetime warranty that covers your equipment for as long as you live in your home. That means once you pay for your gutter guards, HomeCraft guarantees they will function as intended or the company will pay for your gutter cleaning charges. This is an outstanding warranty that provides the ultimate peace of mind.
It’s important to note that the lifetime transferable warranty from HomeCraft can be passed to new homeowners, which means the gutter guards are covered for any person to which you sell your home as well.
Since gutter cleaning services can get expensive, mentioning to buyers that your home’s gutters are guaranteed to remain unclogged for as long as they live in the house as well is an enticing selling point. It could even raise the value of your home if the information is presented properly.
The best gutter guard companies in the industry offer a lifetime warranty, which puts HomeCraft among the top companies in terms of warranty coverage. The warranty offered by MasterShield Gutter Protection is one of the only ones that is better than HomeCraft’s, as it guarantees your money back if your gutters ever clog.
Effectively, the warranties are very similar, as both offer a worthwhile solution for clogged gutters.
Having gutter guards installed by HomeCraft is a relatively simple process. Once you get a quote and approve it, the company will provide you with an installation date. At that time, a third-party installer will come out to install your gutter guard system and new gutters if you need them.
Here’s an example of the installation process:
It’s at the time of installation that most customers who leave negative reviews have issues with HomeCraft, and most of them seem to be attributed to communication issues between the company and the third-party installer.
We’ll discuss specifics about the company reviews further down, but some mention unexpected charges on the installation day and others note that the overall customer experience can be frustrating due to a lack of organization.
Once the installation is completed, your gutters should be fully protected, and your warranty coverage will begin. From this point forward, HomeCraft will work to solve any problems with gutter clogs, and the company does state that it will pay for gutter cleaning services if you ever need them in the future.
The average cost for gutter guards from HomeCraft is between $4.50 and $7.75 per linear foot, although you could pay as much as $20 per linear foot if you need new gutters as well as gutter guards.
On a standard 1,000-square foot home, that’s a typical cost range between $990 and $1,705 for gutter guards alone. If you need new gutters and gutter guards installed together on a similarly sized home, the expected price would be around $4,400.
Generally speaking, HomeCraft’s gutter guard costs are lower than the average, especially given the quality of the materials and how well the system works for most homeowners.
HomeCraft is available in 12 states across the country, so there’s a decent chance that your home falls within the company’s service area.
The states where HomeCraft is currently active include Alabama, Colorado, Florida, Georgia, Illinois, Indiana, Kentucky, North Carolina, South Carolina, Tennessee, Texas and Wisconsin. More information is available at homecraftgutterprotection.com.
As we mentioned above, the reviews for HomeCraft are somewhat mixed, although the majority are positive. Most of the positive reviews are from customers who love how well the systems work, and there aren’t many complaints about the system clogging, failing to route runoff properly or failing to move debris onto the ground below.
The positive HomeCraft Gutter Protection reviews also mention the friendliness and professionalism of the staff at HomeCraft. The issues tend to come when the third-party company gets involved.
One of the most commonly mentioned issues in the negative HomeCraft comments is that the service initially quoted by HomeCraft omits tasks that need to be done for a complete gutter and gutter guard installation.
Some customers registering complaints on the Better Business Bureau’s website noted that the third-party installer would complete the work quoted, the customers would make payment, and then HomeCraft sidestepped responsibility for the omitted tasks. These claims are typically addressed by HomeCraft in responses, but the frequency with which this problem comes up is somewhat troubling.
In most of these cases, the fix is offered for a relatively small charge to the customer, although many customers believe the oversight shouldn’t have happened to begin with. In rare cases, customers have noted needing a follow-up appointment for gutter repair.
The positive reviews for HomeCraft are also plentiful, so it seems your experience will depend both on the branch and sales representative that handles your quote and the third-party installer that actually does the work.
Overall, the reviews do suggest that the experience you can expect from HomeCraft — including your salesperson and installer — is a positive one, although it might be best to go into your quote and contract knowing that there could be some minor hiccups along the way. In the worst-case scenario, you might run into slow or inadequate customer service after installation.
Below are some reviews we’ve pulled from real customers on the internet that give a snapshot of what you can expect from HomeCraft:
“My gutters were starting to fall off my home because the company that installed them the first time did a horrible job. I inquired with HomeCraft Gutter Protection and they got back to me almost immediately! After the [initial] appointment [and consultation], they gave me a great quote. It was affordable and to my liking. Within the next week, they came out to install my gutters. I saw a huge difference from the first install I received. I would recommend this company to anyone.”
— Patricia M. via BBB
“I couldn’t be more pleased with HomeCraft in Houston. Professional and fast was how my estimate started. The sales rep explained everything to me and took the time to educate me instead of just giving a price. I could tell he really cared. [The installation] was within two days and everything went smoothly. The manager called to welcome me to HomeCraft and was very attentive and professional. I had my first heavy rain and everything did amazing. Gutters are great and the protection is top notch.”
— Nicole D. via BBB
“If you are looking for something affordable this isn’t the spot. They will aim to up charge you and pretend to give you 50% off the total cost. The installers aren’t even from the company itself. They just hire inexperienced companies, hence…people complain about their installations. Also they created a sister company with lower quality guards to act as competitors. And they will constantly harass you by calling over and over again, even after you ask to be removed from the list because the owners don’t trust their employees when they close people’s profiles.”
— Ivan B. via Yelp
HomeCraft is well-known in the gutter guard industry for using high-quality materials and providing effective gutter protection.
The guards are made out of durable, powder-coated aluminum and stainless steel micro mesh for great performance and longevity. They are covered by the company’s lifetime warranty, which includes gutter cleaning services if your gutters ever get clogged while the guards are installed.
HomeCraft uses recyclable materials to manufacture its gutter guards, although this seems to be the company’s only environmentally-friendly business practice. HomeCraft is available in 12 states, so it has a relatively broad service area.
HomeCraft has quite a lot of positive reviews, mostly mentioning that the gutter guards work well. However, there are some negative reviews that usually make note of some communication issues between HomeCraft and the third-party installer, as well as a lack of professionalism and accountability after installation.
Overall, HomeCraft is a good company to choose if you’re looking for gutter guards, provided you’re aware that the customer service could be lacking depending on where you live and which third-party installer is assigned to your project.
Below, we’ll answer some of the questions we get asked most often about HomeCraft and its products and services.
The average cost of gutter guards from HomeCraft is between $4.50 and $7.75 per linear foot. For a standard, 1,000-square-foot home, you can expect your total cost for gutter guards from HomeCraft to fall between $990 and $1,705.
If you need gutters and gutter guards installed, you could pay as much as $4,400 for the same-sized home. In general, the prices from HomeCraft are lower than you’ll find from many competitors like LeafFilter and MasterShield.
HomeCraft products are only sold via certified dealers and third-party installers, so you can’t buy them from Home Depot or Amazon like you would some products. Accordingly, this system is not suitable for a DIY installation.
You also need to have HomeCraft products installed by a professional in order to maintain the gutter guard warranty and not risk voiding your roof warranty.
All gutter guards should be cleaned at least once a year to maintain proper functionality and prevent any debris from building up on or in your gutters. The company states that proper maintenance should be carried out to uphold the warranty.
An annual cleaning should be plenty, and you’ll end up spending much less on gutter cleaning with HomeCraft gutter guards installed than you would if you had no guards.
HomeCraft doesn’t have a return policy, but the lifetime warranty does state that the company will pay for gutter cleaning services if your gutters become clogged while using its products. You won’t be able to get your money back if you are dissatisfied with your gutter guards, but they are guaranteed to work for many years to come.