TriSMART Solar Review: Costs, Quality, Services & More (2023)
By Dan Simms /
In this Vision Solar review, you’ll learn:
Founded in 2018, Vision Solar has shown rapid growth through aggressive pricing and a bias toward selling solar systems with power purchase agreements (PPA). This Vision Solar review explores the company’s costs, services, quality, pros and cons and more.
Vision Solar has promising qualities but also a number of red flags. Most importantly, many customers have experienced misleading marketing practices and sub-par customer service. Overall, we can’t be sure going with Vision Solar will give you positive results.
Vision Solar was founded in 2018 in New Jersey by Jonathan Seibert. It operates in Arizona, Texas, Florida, Connecticut, New Jersey, Massachusetts and Pennsylvania.
Vision has grown rapidly owing to its competitive pricing and emphasis on power purchase agreements (PPAs) — selling systems with the promise of $0 down and no maintenance costs.
The company claims a commitment to Leadership in Energy and Environmental Design (LEED) standards, qualifying it, as it states on its website, “to provide wellness insights inside and outside of your home – all while helping you save money.”1
However, as evidenced by an increasing number of negative reviews and a worsening BBB rating, the company is finding it difficult to maintain an acceptable level of quality across its activities while quoting low prices.
|Vision Solar Fast Facts|
|Service Areas||AZ, CT, FL, MA, PA, TX, NJ|
|Services Offered||Solar panel installations; energy efficiency upgrades|
|Types of Solar Equipment Offered||Varies|
|Certifications||Member of Solar Energy Industries Association (SEIA)|
|Better Business Bureau Rating||C+|
Vision Solar LLC is a relatively new renewable energy company that offers solar power systems to residential customers. Here is an overview of the process of getting solar panels installed by Vision.
As the first step, a sales representative from Vision’s team will visit your home to assess the size of your roof and whether it can support the weight of solar panels, and if your house receives enough sunshine. Vision will also take into account whether you want to connect your system to the electric grid.
Next, Vision will work with you to choose the best type of solar panels for your home and determine how many are needed. Vision Solar offers monocrystalline silicon, polycrystalline silicon, and thin-film solar panels.
As with any construction project, you’ll need to secure the proper permits from the jurisdiction you reside in. Vision Solar will assist in applying for permits and available solar incentives. The company promises it will install your system within a 24-hour window once permitting is complete, and that most installations take just 30 days from design to activation.2
If net metering is available to you and you choose to go with it, your electric utility must install a bidirectional meter for your system.
Vision Solar has what it refers to as a concierge team ready to address your inquiries and concerns. While the team is made up of friendly and polite professionals, a lot of customers have pointed out that, overall, Vision’s customer support is not very responsive.
One thing has propelled Vision Solar’s growth over the past five years: its remarkably competitive pricing. The cost of a solar system installed by Vision varies but is usually just over $2 per watt. Most premium installers come in at $3 per watt or more. Vision also offers financing options to make going solar easy.
The table below outlines the purchasing options offered by Vision Solar:
|Cash Purchase||Solar Loan||Solar Lease||Solar PPA|
|Added Property Value||✓||✓|
|Eligible for Tax Credit||✓||✓|
|Payment Due to||Solar Installer||Loan Provider||Solar Installer||Solar Installer|
When it comes to buying options, different ones will suit different buyers. It’s important to understand each option in detail so you can make the best decision for you and your home. You can use our solar financing guide for a better understanding of all the available options.
Vision Solar focuses primarily on PPAs and leases. Under these arrangements it remains responsible for owning and maintaining the installed system, so customers with leases or PPAs don’t need to be too concerned about warranties.
For customers who purchase their systems, Vision Solar doesn’t score massive points for its warranties. It offers none of its own — it simply passes along the ones provided by the manufacturers of the equipment it installs (for example, a 20- or 25-year warranty on solar panels or a 10-year warranty on inverters).
Vision Solar may have completed a good number of installations over the years and have attractive pricing but its customer reviews tell a less-than-positive story. It’s clear from a flood of negative reviews that low cost is not the only thing you should look for when deciding on a solar installation company. In fact, some customers even referred to the company as a scam.
That being said, the company does have some positive feedback too. Let’s take a look at some positive and negative reviews.
“Vision Solar came out and outlined a plan that will save me money every month. My electric bill is replaced with a lower solar bill and my home is appreciating in value.”
– Mike via Trustpilot
“…we are glad that we made the switch because we are starting to see some solid savings [on] our Eversource bill. I think their salespeople are a little naive [about] how much goes into the actual installation (as were we). But after about 2 months, the panels are turned on and we have replaced our old bill with a new one that is about 23% lower. Overall a good decision.”
– Sarah S. via Yelp
“We started installing panels in August […] just finished 3 weeks ago […] took a month and a half to get my roof leak fixed […] now I have interior ceiling damage and all [the] company is doing is sending out contracts by email to sign, with no discussion [of] repairing inside damage.”
– Paul P. via Best Company
“They will do anything to sell you a solar system except tell you the truth. Promised $500 rebate, have not seen that or the $1000 they were going to send me to buy half a generator […] since they lied to me about having power even when my power company had problems. Do not walk, but run as far away from this company as you can.”
– Mindy M. via Trustpilot
Here’s how Vision Solar compares to select competitors:
|Vision Solar||Trinity Solar||Green Power Energy|
|Services Offered||Solar panel installations; energy efficiency upgrades||Solar panel and solar battery installations; energy-efficient upgrades||Solar panel, solar battery and electric vehicle charger installations|
|Service Areas||AZ, CT, FL, MA, PA, TX, NJ||FL, NJ, NY, CT, MA, PA, MD, RI, DE||NJ, CT, PA|
|Payment Options||Cash, loan, lease, PPA||Cash, loan, lease, PPA||Cash, loan, lease|
Below we’ve compiled some of the most common questions people ask about Vision Solar along with the answers. If you have specific questions that aren’t answered here, reach out to our team of solar experts at firstname.lastname@example.org.
Vision Solar is a legit company with the essential state licenses to operate as an electrical contractor. It has been installing solar power systems for some years now, and although customers have experienced a variety of issues, the company’s legitimacy is not in question.
While Vision Solar’s low up-front costs may make systems from the company seem like a good deal, the amount customers save on their utility bills, along with the degree of post-installation support the company provides, don’t appear to be impressive.
Using a decently installed solar panel system will definitely lower your electricity bill. Vision Solar’s website informs prospective customers that they can save up to 20% on their electric bills3 but on a different page states the average electric bill savings is $200 per month.4 The discrepancy may be attributable to the difference between leased and purchased systems.
Vision Solar is one of the least expensive solar installation companies in the U.S., which has pushed its rapid growth. However, fast growth does not make it one of the nation’s best solar companies. As mentioned before, the cost of a system can never be the sole criterion of how good the deal is.
Vision Solar’s headquarters are located at 501 East Black Horse Pike, Blackwood, NJ 08012. Vision Solar is also available in Arizona, Connecticut, Florida, Massachusetts, Pennsylvania and Texas.