Enlite Home Review: Costs, Quality, Services & More (2023)
By Dan Simms /
Here’s what you’ll learn in this Powur Energy solar review:
For most prospective solar customers, the hardest part of going solar is choosing a reputable and reliable solar installation company to handle the work. Our Powur Energy review below should give enough insight into the company, its costs and its customer service to help you decide if this is the right company for your solar project.
Powur Energy is a decent solar company that has some things going for it, like a great mission statement and decent warranty coverage. Unfortunately, there are some downsides to working with this company as well, like the possibility of subcontractors complicating your installation and lack of customer service after your panels are set up.
Overall, we don’t think Powur Energy is the best solar installer. But, there are far worse.
Powur Energy (formally named Powur PBC) was founded in 2014 in Del Mar, California, by Jonathan Budd. Jonathan had limited experience in the solar industry prior to starting Powur Energy, but he did start several other businesses in the environmental industry. He also had quite a bit of experience in marketing and business, which likely informed his decision to create Powur and build it into a multi-state solar company.
Powur Energy’s primary goal is to promote solar adoption worldwide, which it does by educating consumers on the benefits and potential of clean energy and keeping prices low to make solar more affordable and accessible.
Powur achieves a high number of installations by acting as a marketing tool for solar and outsourcing the work to other companies. Powur placed at number 61 on the Inc. 5000 list of fastest-growing companies in the U.S. for 2021.
In line with the CEO’s entrepreneurial background, the company also has an ambassador program to promote Powur Energy, which some people in the industry see as flashy or overly focused on marketing.
|Powur Energy Fast Facts|
|Service Areas||19 States|
|Services Offered||Solar panel and solar battery installations|
|Types of Solar Equipment Offered||Varies|
|Certifications||Accreditation by the Better Business Bureau|
|Better Business Bureau Rating||A+|
The process from quote to commissioning your system will be similar regardless of the installation company you choose, but there can be some minor differences along the way. Below is a breakdown of what you’ll experience when you choose Powur Energy.
Your first step to join Powur Energy is to contact the company via its website to request a free quote. You’ll need to provide basic information, including your name, address, phone number and estimated monthly utility bill. The company then uses satellite imaging to provide you with estimated savings and system costs.
Following your free quote, a sales representative from Powur will contact you to discuss the characteristics of your property and your expectations. For this call, you’ll need to have a copy of your most recent energy bill on hand, and you should expect to discuss things like your heating system, appliances, water heater and more.
Following this consultation, you’ll be provided a more accurate estimate of savings and solar system total.
If you choose to continue with the process, Powur Energy will set up a home inspection with one of its technicians. The solar consultant will need access to your main breaker panel and your roof to take measurements, although the roof can sometimes be measured using a drone. The location of your backup batteries and other electrical components will also be determined.
Next, the Powur solar design team will start putting together plans for your solar panel system. When your design is completed you will know exactly what your system will cost you. If you determine that solar panels are right for you and you’re comfortable with the price, you’ll be asked to approve the design.
Once you give the final go-ahead, Powur Energy will contact your local municipality to pull permits for the project. This process can take several weeks in some cases, depending on where you live.
If your permits are approved, Powur Energy will select a third-party solar installer to handle your installation process, and the company will proceed with installing your solar system. This process should take only a day or two, but some subcontractors that Powur uses can sometimes cause delays. Someone needs to be home during the installation, so make sure you plan ahead.
Finally, your system can be commissioned, which means the solar panels will begin producing energy and you’ll start seeing savings on your electric bills.
For the most part, the customer service Powur Energy provides is decent. However, as it outsources all of the work to other companies and industry partners, customer service can be a bit spotty.
If you get linked with a sub-optimal subcontractor, you could be looking at delays and even problems with the installation. Some customers have complained about poor customer service, particularly after the installation is completed. You might not get guidance for taking advantage of residential solar rebates and incentives, and you might have difficulty activating your warranty in some cases.
The cost to install solar panels is difficult to estimate because it depends on so many factors, the most crucial of which are your monthly power consumption and sunlight availability for your roof.
Generally speaking, Powur Energy comes in below average when it comes to the overall price. It maintains low prices by outsourcing the work to third-party companies. Essentially, Powur Energy keeps prices down by letting its industry partners compete for your business. Some customers are fine with this, but it certainly rubs others the wrong way.
Powur Energy strives to make solar affordable and accessible for everyone, which is why it accepts cash purchases, solar loans and lease options for solar. We almost never recommend solar leases to any solar customer, but having the option available means more customers will be able to access solar, which can be viewed as a positive.
The table below provides some basic information about the different financing options Powur Energy offers.
|Cash Purchase||Solar Loan||Solar Lease|
|Added Property Value||✓||✓|
|Eligible for Tax Credit||✓||✓|
|Payment Due to||Solar Installer||Loan Provider||Solar Installer|
If you’re confused by these options and aren’t sure which is the right choice for you, you’re not alone. We created a guide to solar purchase options to help you decide.
Solar warranties are important because they help guarantee that your major investment in solar will be protected. Warranties for physical equipment often cover damage and guarantee production. Workmanship warranties protect you from improper installation and potential damage to your property.
Unfortunately, Powur Energy is not up-front about the warranty options it offers. There is no mention of the equipment the company uses — although most panels have a 25-year warranty for damage and energy generation — or the warranty offered to cover the labor. This is a turn-off for many people who want reassurance that their investment will be protected.
Aspiring solar customers often turn to online reviews to see what kind of service they can expect from a company before committing. Customer reviews typically give an unbiased look at a company, so they’re a great way to confirm that you’re making the right choice. Below, we’ll look at some of the positive and negative reviews we found online for Powur Energy.
There are a handful of positive reviews for Powur Energy, mostly from customers who had good experiences with their subcontractors and overall project management. Most positive reviews suggest that the process is smooth, customer service is good, and the cost is worth the value received. Below are some of the positive Powur Energy reviews we found online.
“I really enjoyed having my solar project installed with Powur. From start to finish, I got what was promised and have had solar for almost 6 months and couldn’t be happier. It did take a little longer than I would have liked for the installation (5 weeks), but I was updated every week and understood some delays were due to … things out of their control.” — Annette via BBB
“I got an installation about 6 months ago. It works beyond expectations. The [following] month, instead of paying for electricity, I got a credit of over $96. To this date I have over $700 of credit. I’m very pleased… Thank you to [Powur Energy] for good work.” — Maria via BBB
Unfortunately, a good chunk of the reviews for Powur Energy are negative. Most of the negative comments include complaints about long delays in the installation process, a misrepresentation of savings or power production and an overall lack of professionalism. Below are some of the most negative Powur reviews we found online.
“[Our panels] were installed in October, and we had to wait until March after so many calls and complaints for our panels to finally be turned on… We paid for two batteries and apparently they were not working [until] April… Now I have the solar panel bill plus an electricity bill because apparently at night since our energy is not being stored we have to use the power from the grid. No one is taking responsibility for anything.” — Julie via BBB
“Zero stars. Worst company I have ever worked with. Sub-contracted all work and then I was required to coordinate with the subcontractors if there was an issue… Waited a month to be inspected by the local power company before [the] system could be greenlighted to be turned on… [It took] 7 full weeks between install and power output by solar panels.” — Sean via BBB
Powur Energy is a decent company to choose for your solar conversion, but many customers wonder how it compares to the best of the best. The table below provides a side-by-side comparison of Powur Energy and two of our highest-rated solar companies, SunPower Solar and Momentum Solar.
|Powur Energy||SunPower Solar||Momentum Solar|
|Services Offered||Solar panel and solar battery installations||Solar panel; solar battery and EV charger installations; solar monitoring||Solar panel and solar battery installations|
|Service Areas||19 States||Nationwide||11 States|
|Payment Options||Cash payments, solar loans, solar leases||Cash payments, solar loans, solar leases, power purchase agreements (PPAs)||Cash payments, solar loans, solar leases, power purchase agreements (PPAs)|
Below, we’ll answer some of the questions we get asked most often about solar companies. If you have specific questions that aren’t answered here, reach out to our team of solar experts at firstname.lastname@example.org.
Powur Energy is a legitimate solar energy company that has provided solar power system design and installations since 2014. However, it’s important to note that the company acts primarily as a marketing company for solar and outsources the actual installation work to third-party companies. This can either be looked at as a positive — as it could save you money — or a negative — as subcontractors can cause delays and issues with customer service.
Generally speaking, Powur Energy is a decent deal for homeowners. The company keeps prices low by subcontracting to competing third-party installers. Many customers find that the value provided is well worth the investment.
However, it’s important to keep in mind that the company has no information regarding warranty coverage available, the customer service can be spotty and the installation can be significantly delayed depending on which third-party company is assigned to your solar project.
In most cases, yes. Solar panels that are installed properly will almost always reduce your energy bills, and if your electric company offers a good net billing program, you could even eliminate your electric bills.
Powur Energy comes in below average when it comes to the overall price, in large part because it focuses on generating solar leads and then sells your contract to one of its subcontractors that offers the lowest pricing for your project. Powur Energy makes money by taking a referral fee, but your cost still remains low.
Powur Energy is headquartered at 2683 Via de la Valle, Ste 321G, Del Mar, CA 92014 (near San Diego). Its energy solutions are available in 19 states, including Arizona, California, Colorado, Connecticut, Delaware, Florida, Idaho, Illinois, Maryland, Nevada, New Jersey, New Mexico, North Carolina, Pennsylvania, South Carolina, Texas, Utah, Virginia and West Virginia.