Powur Energy Review: Costs, Quality, Services & More (2024)

Solar Installation Experience

The process from quote to commissioning your system will be similar regardless of the installation company you choose, but there can be some minor differences along the way. Below is a breakdown of what you’ll experience when you choose Powur Energy.

Step 1: Request a Free Quote

Your first step to join Powur Energy is to contact the company via its website to request a free quote. You’ll need to provide basic information, including your name, address, phone number and estimated monthly utility bill. The company then uses satellite imaging to provide you with estimated savings and system costs.

Step 2: Consultation

Following your free quote, a sales representative from Powur will contact you to discuss the characteristics of your property and your expectations. For this call, you’ll need to have a copy of your most recent energy bill on hand, and you should expect to discuss things like your heating system, appliances, water heater and more.

Following this consultation, you’ll be provided a more accurate estimate of savings and solar system total.

Step 3: Home Inspection

If you choose to continue with the process, Powur Energy will set up a home inspection with one of its technicians. The solar consultant will need access to your main breaker panel and your roof to take measurements, although the roof can sometimes be measured using a drone. The location of your backup batteries and other electrical components will also be determined.

Step 4: Design and Permitting

Next, the Powur solar design team will start putting together plans for your solar panel system. When your design is completed you will know exactly what your system will cost you. If you determine that solar panels are right for you and you’re comfortable with the price, you’ll be asked to approve the design.

Once you give the final go-ahead, Powur Energy will contact your local municipality to pull permits for the project. This process can take several weeks in some cases, depending on where you live.

Step 5: Installation

If your permits are approved, Powur Energy will select a third-party solar installer to handle your installation process, and the company will proceed with installing your solar system. This process should take only a day or two, but some subcontractors that Powur uses can sometimes cause delays. Someone needs to be home during the installation, so make sure you plan ahead.

Step 6: System Activation

Finally, your system can be commissioned, which means the solar panels will begin producing energy and you’ll start seeing savings on your electric bills.

Powur Energy Customer Service

For the most part, the customer service Powur Energy provides is decent. However, as it outsources all of the work to other companies and industry partners, customer service can be a bit spotty.

If you get linked with a sub-optimal subcontractor, you could be looking at delays and even problems with the installation. Some customers have complained about poor customer service, particularly after the installation is completed. You might not get guidance for taking advantage of residential solar rebates and incentives, and you might have difficulty activating your warranty in some cases.

Outstanding Regional Installer

3.5/5

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Powur Energy Costs and Financing

The cost to install solar panels is difficult to estimate because it depends on so many factors, the most crucial of which are your monthly power consumption and sunlight availability for your roof.

Generally speaking, Powur Energy comes in below average when it comes to the overall price. It maintains low prices by outsourcing the work to third-party companies. Essentially, Powur Energy keeps prices down by letting its industry partners compete for your business. Some customers are fine with this, but it certainly rubs others the wrong way.

Powur Energy strives to make solar affordable and accessible for everyone, which is why it accepts cash purchases, solar loans and lease options for solar. We almost never recommend solar leases to any solar customer, but having the option available means more customers will be able to access solar, which can be viewed as a positive.

Financing Options Through Powur Energy

The table below provides some basic information about the different financing options Powur Energy offers.

If you’re confused by these options and aren’t sure which is the right choice for you, you’re not alone. We created a guide to solar purchase options to help you decide.

Powur Energy Solar Panel Warranty

Solar warranties are important because they help guarantee that your major investment in solar will be protected. Warranties for physical equipment often cover damage and guarantee production. Workmanship warranties protect you from improper installation and potential damage to your property.

Unfortunately, Powur Energy is not up-front about the warranty options it offers. There is no mention of the equipment the company uses — although most panels have a 25-year warranty for damage and energy generation — or the warranty offered to cover the labor. This is a turn-off for many people who want reassurance that their investment will be protected.

Outstanding Regional Installer

3.5/5

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Powur Energy Reviews

Aspiring solar customers often turn to online reviews to see what kind of service they can expect from a company before committing. Customer reviews typically give an unbiased look at a company, so they’re a great way to confirm that you’re making the right choice. Below, we’ll look at some of the positive and negative reviews we found online for Powur Energy.

Positive Powur Energy Reviews

There are a handful of positive reviews for Powur Energy, mostly from customers who had good experiences with their subcontractors and overall project management. Most positive reviews suggest that the process is smooth, customer service is good, and the cost is worth the value received. Below are some of the positive Powur Energy reviews we found online.

“I really enjoyed having my solar project installed with Powur. From start to finish, I got what was promised and have had solar for almost 6 months and couldn’t be happier. It did take a little longer than I would have liked for the installation (5 weeks), but I was updated every week and understood some delays were due to … things out of their control.” — Annette via BBB

“I got an installation about 6 months ago. It works beyond expectations. The [following] month, instead of paying for electricity, I got a credit of over $96. To this date I have over $700 of credit. I’m very pleased… Thank you to [Powur Energy] for good work.” — Maria via BBB

Negative Powur Energy Reviews

Unfortunately, a good chunk of the reviews for Powur Energy are negative. Most of the negative comments include complaints about long delays in the installation process, a misrepresentation of savings or power production and an overall lack of professionalism. Below are some of the most negative Powur reviews we found online.

“[Our panels] were installed in October, and we had to wait until March after so many calls and complaints for our panels to finally be turned on… We paid for two batteries and apparently they were not working [until] April… Now I have the solar panel bill plus an electricity bill because apparently at night since our energy is not being stored we have to use the power from the grid. No one is taking responsibility for anything.” — Julie via BBB

“Zero stars. Worst company I have ever worked with. Sub-contracted all work and then I was required to coordinate with the subcontractors if there was an issue… Waited a month to be inspected by the local power company before [the] system could be greenlighted to be turned on… [It took] 7 full weeks between install and power output by solar panels.” — Sean via BBB

Solar Energy Provider Comparison

Powur Energy is a decent company to choose for your solar conversion, but many customers wonder how it compares to the best of the best. The table below provides a side-by-side comparison of Powur Energy and two of our highest-rated solar companies, SunPower Solar and Momentum Solar.