Positive Energy Solar Review: Costs, Quality, Services & More (2024)

Positive Energy Solar Review: Costs, Quality, Services & More (2024)

In this review of Positive Energy Solar, we’ll answer the following questions:

  • Is Positive Energy Solar a legit company? 
  • What does the installation process look like with Positive Energy Solar?
  • Is Positive Energy Solar expensive?
  • What do customers have to say about Positive Energy Solar?
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Choosing a solar installer to handle your solar panel installation can be tough, especially since there are so many options to choose from. Our Positive Energy Solar review below should help you narrow down your options a bit, as we’ll discuss the company’s costs, value, customer service and more to help you decide if it’s the right choice for you.

Is Positive Energy Solar a Good Solar Company?

Positive Energy Solar is a great, employee-owned solar company that provides outstanding value at average prices. The company excels at maintaining top-notch customer service, and it also provides a wide range of services and numerous solar equipment brands to help you customize your solar panel system. It also backs all of its products and services with an outstanding 25-year warranty, and it covers workmanship for an impressive 30 years.

What Should You Know About Positive Energy Solar?

Positive Energy Solar was founded in 1997 by Allan Sindelar. Allan was joined in 2004 by Randy Sadewic and Mark Drummond, two new co-owners certified by the National American Board of Certified Energy Practitioners (NABCEP). The team has decades of experience under its belt, and the proof of its commitment to customer satisfaction is evident in the company’s reviews.

Positive Energy Solar seeks to expand the residential solar space and educate customers on the benefits of renewable energy sources. It does this via an ongoing blog and outreach programs designed to teach consumers how solar can help them and the environment. Coupled with appealing and affordable financing options and industry-leading warranty coverage, the solar package provided by Positive Energy Solar is hard to beat.

Positive Energy Solar Fast Facts
Year Started 1997
Service Areas New Mexico
Services Offered Solar panels; solar battery and electric vehicle charger installations
Types of Solar Equipment Offered SunPower, SolarEdge, Enphase, Tesla, LG, Sonnen, REC
Certifications Technicians certified by NABCEP; B Corp; accreditation by the Better Business Bureau
Better Business Bureau Rating A+

Positive Energy Solar

Great Customer Service

EcoWatch rating

Average cost

Pros

  • B Corp
  • Employee owned and local
  • Complete system warranty
  • Free consultation

Cons

  • Limited servicing location

Positive Energy Solar Services and Installation

The process of switching to solar power with Positive Energy Solar is simple. Plus, the company maintains consistent communication throughout the entire process to ensure you’re kept up-to-date on progress.

Below, we’ll provide a quick breakdown of the solar installation process, and we’ll explain the kind of customer service you can expect while you move toward your solar array day with Positive Energy Solar.

Solar Installation Experience

Regardless of the solar installation company you choose, the process of going solar will be fairly similar, with the potential for some minor differences. Below is what you can expect every step of the way when you hire Positive Energy for your solar solution.

Step 1: Request a Free Quote

Your first step in the process will be to fill out Positive Energy Solar’s online contact request form at positiveenergysolar.com. This requires just some basic contact information like your name and phone number, and some info about your property, including the shade your roof receives and how high your monthly energy bill is.

Step 2: Consultation and Inspection

Shortly after you request a quote, a project manager or sales associate from Positive Energy Solar will reach out to you to discuss your energy needs and expectations further. During this call, you should have a copy of your most recent energy bill handy, and you should be prepared to talk about your HVAC (heating, ventilation and cooling) system and appliances. You can also let your sales representative know what kind of components you’re looking for, including add-on products like solar batteries and EV chargers.

Positive Energy Solar will very likely need to send an energy consultant to your home for an inspection after the consultation. They will measure your roof, check your electrical service and confirm information gathered during previous steps.

Step 3: Design and Permitting

Next, the Positive Energy Solar design team will begin putting together plans for your solar energy system, including how many panels you need. The design process takes a few days in most cases.

Once you sign off on the final design and price, Positive Energy Solar will begin pulling permits for your solar project. Permits can take a few days or several weeks, depending on your local municipality and the backlog of permit requests.

Step 4: Installation

As soon as the permitting process is completed, Positive Energy Solar will schedule the installation date with you. Most installations take just a day or two, and you’re usually required to be home for the entire process.

Step 5: Commissioning Your System

Finally, your solar electric system can be activated. This is when your panels will begin producing energy and saving you money on your utility bills.

Positive Energy Solar Customer Service

Positive Energy Solar has a great reputation for excellent customer service. Most customer reviews make note of the team’s professionalism and ability to maintain constant communication with you throughout the entire process. The reps and technicians are always available to answer questions, help you secure solar financing, aid with taking advantage of clean energy incentives and more.

Positive Energy Solar Costs and Financing

Solar panel costs can vary quite a lot among different providers, and your total will also be based on individual factors, including your average monthly energy bills, your home’s orientation, shading on your property and more. That being said, costs for solar panel systems from Positive Energy Solar generally fall around the average.

The company’s core goals include bringing affordable clean energy solutions to all homeowners, and it does this by providing access to no-money-down loans for solar panels. The technicians are always willing to help you secure financing and find the loan that works best for you and your budget. Positive Energy Solar also accepts cash purchases.

Customers won’t have the option to lease solar panels or use a power purchase agreement (PPA), although these aren’t financing options we recommend anyway.

Financing Options Through Positive Energy Solar

The financing options available to you via Positive Energy Solar are compared side-by-side in the table below.

Cash Purchase Solar Loan
System Ownership
Upfront Cost
Added Property Value
Eligible for Tax Credit
Payment Due to Solar Installer Loan Provider

If you’re struggling to decide if a cash purchase, solar loan, lease or PPA is right for you and your budget, you can check out our guide to financing solar panels for assistance.

Positive Energy Solar Solar Panel Warranty

Solar equipment is expensive, so most solar customers look for companies that offer warranty coverage for their systems. Solar warranties are typically for physical damage and power production or workmanship/labor.

Positive Energy Solar provides some of the best warranty coverage in the industry, with 25-year coverage for all equipment and labor — including panels, batteries, inverters and workmanship — plus a 30-year warranty on all electrical work. These coverage options are outstanding and should provide some peace of mind that your panels will continue to serve you for many years.

Positive Energy Solar Reviews

Choosing a solar installer for your solar panel system can be intimidating, as you’re putting your trust and thousands of dollars into the hands of a company with which you’ve never worked. Most people turn to online reviews of a company before committing, and we’ve scoured the internet for both positive and negative Positive Energy Solar reviews to give you a good idea of what to expect in terms of customer service.

Positive Reviews for Positive Energy Solar

Most of the reviews for Positive Energy Solar look at the company in a favorable light, indicating that the majority of customers are pleased with the service. Most positive reviews suggest that the company maintains communication before, during and after the installation and that the customer care is outstanding, regardless of the circumstances. Below are some of the positive reviews we found for this company online:

“We are so pleased with our new solar panels. Positive Solar Energy was great to work with. The entire team from sales [to] engineering to installation were professional, courteous, and made sure we were kept in the loop on every aspect of the project… We explored other vendors and found that Positive Solar offered the best method [for] installing our system. Looks great and performs like a gem.” — Stargazer via Yelp

“SunPower by Positive Energy Solar is the best… Couldn’t have asked for a better experience; everyone did what they said they were going to do either on time or ahead of schedule and checked in regularly with me to make sure I understood and that I approved. Really appreciated the one-day installation and communication throughout the whole process.” — Jason via Yelp

Negative Positive Energy Solar Reviews

Of course, there are some negative reviews online for this company, but they are few and far between. Thankfully, the issues mentioned in the negative reviews don’t seem to be recurring, indicating that service is generally very good. Below is one of the only negative reviews we found online:

“They’re the only game in town for SunPower, and they know it. If you need service on a SunPower system from CST or any other dealer that has since folded up, don’t expect calls back, they don’t care about service, just selling new systems. I called twice, and showed up once in person, and nobody was interested in helping me out. Each call resulted in a call back with a promise that someone would ‘call me back to schedule a more in-depth look.’ There was no follow up after that.” — Geoff via Google Reviews

We should note that there is another negative review on Google, but it appears the review was actually meant for APS or another local company.

Solar Energy Provider Comparison

Positive Energy Solar is a great company to choose for your solar project, but many customers specifically look for the best. The table below provides a quick side-by-side comparison of Positive Energy Solar and two of the top-rated solar installers: SunPower and Momentum Solar.

Positive Energy Solar SunPower Momentum Solar
EcoWatch Rating 4.0 5.0 4.5
Year Started 1997 1985 2009
Services Offered Solar panel, solar battery and EV charger installations; commercial solar installations Solar panel, solar battery and EV charger installations; solar monitoring Solar panel and solar battery installations
Service Areas New Mexico Nationwide 11 States
BBB Rating A+ A+ A+
Payment Options Cash payments, solar loans Cash payments, solar loans, solar leases, power purchase agreements (PPAs) Cash payments, solar loans, solar leases, power purchase agreements (PPAs)

Frequently Asked Questions

The EcoWatch team gets questions regularly about Positive Energy Solar, so we’ll answer some of those we see most frequently below. If you have specific questions that aren’t answered here, reach out to our team of solar experts at solar@ecowatch.com.

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Article author
Dan Simms is an experienced writer with a passion for renewable energy. As a solar and EV advocate, much of his work has focused on the potential of solar power and deregulated energy, but he also writes on related topics, like real estate and economics. In his free time — when he's not checking his own home's solar production — he enjoys outdoor activities like hiking, mountain biking, skiing and rock climbing.
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Expert reviewer
Kristina Zagame is a journalist, editor and content writer with expertise in solar and other energy-related topics. Before joining EcoWatch, Kristina was a TV news reporter and producer, covering a wide variety of topics including West Coast wildfires and hurricane relief efforts. Kristina’s reporting has taken her all over the U.S., as well as to Puerto Rico and Chile.