Best Direction for Solar Panels (Tips to Maximize Output) (2023)
By Josh Hurst /
In this review of Positive Energy Solar, we’ll answer the following questions:
Choosing a solar installer to handle your solar panel installation can be tough, especially since there are so many options to choose from. Our Positive Energy Solar review below should help you narrow down your options a bit, as we’ll discuss the company’s costs, value, customer service and more to help you decide if it’s the right choice for you.
Positive Energy Solar is a great, employee-owned solar company that provides outstanding value at average prices. The company excels at maintaining top-notch customer service, and it also provides a wide range of services and numerous solar equipment brands to help you customize your solar panel system. It also backs all of its products and services with an outstanding 25-year warranty, and it covers workmanship for an impressive 30 years.
Positive Energy Solar was founded in 1997 by Allan Sindelar. Allan was joined in 2004 by Randy Sadewic and Mark Drummond, two new co-owners certified by the National American Board of Certified Energy Practitioners (NABCEP). The team has decades of experience under its belt, and the proof of its commitment to customer satisfaction is evident in the company’s reviews.
Positive Energy Solar seeks to expand the residential solar space and educate customers on the benefits of renewable energy sources. It does this via an ongoing blog and outreach programs designed to teach consumers how solar can help them and the environment. Coupled with appealing and affordable financing options and industry-leading warranty coverage, the solar package provided by Positive Energy Solar is hard to beat.
|Positive Energy Solar Fast Facts|
|Service Areas||New Mexico|
|Services Offered||Solar panels; solar battery and electric vehicle charger installations|
|Types of Solar Equipment Offered||SunPower, SolarEdge, Enphase, Tesla, LG, Sonnen, REC|
|Certifications||Technicians certified by NABCEP; B Corp; accreditation by the Better Business Bureau|
|Better Business Bureau Rating||A+|
The process of switching to solar power with Positive Energy Solar is simple. Plus, the company maintains consistent communication throughout the entire process to ensure you’re kept up-to-date on progress.
Below, we’ll provide a quick breakdown of the solar installation process, and we’ll explain the kind of customer service you can expect while you move toward your solar array day with Positive Energy Solar.
Regardless of the solar installation company you choose, the process of going solar will be fairly similar, with the potential for some minor differences. Below is what you can expect every step of the way when you hire Positive Energy for your solar solution.
Your first step in the process will be to fill out Positive Energy Solar’s online contact request form at positiveenergysolar.com. This requires just some basic contact information like your name and phone number, and some info about your property, including the shade your roof receives and how high your monthly energy bill is.
Shortly after you request a quote, a project manager or sales associate from Positive Energy Solar will reach out to you to discuss your energy needs and expectations further. During this call, you should have a copy of your most recent energy bill handy, and you should be prepared to talk about your HVAC (heating, ventilation and cooling) system and appliances. You can also let your sales representative know what kind of components you’re looking for, including add-on products like solar batteries and EV chargers.
Positive Energy Solar will very likely need to send an energy consultant to your home for an inspection after the consultation. They will measure your roof, check your electrical service and confirm information gathered during previous steps.
Next, the Positive Energy Solar design team will begin putting together plans for your solar energy system, including how many panels you need. The design process takes a few days in most cases.
Once you sign off on the final design and price, Positive Energy Solar will begin pulling permits for your solar project. Permits can take a few days or several weeks, depending on your local municipality and the backlog of permit requests.
As soon as the permitting process is completed, Positive Energy Solar will schedule the installation date with you. Most installations take just a day or two, and you’re usually required to be home for the entire process.
Finally, your solar electric system can be activated. This is when your panels will begin producing energy and saving you money on your utility bills.
Positive Energy Solar has a great reputation for excellent customer service. Most customer reviews make note of the team’s professionalism and ability to maintain constant communication with you throughout the entire process. The reps and technicians are always available to answer questions, help you secure solar financing, aid with taking advantage of clean energy incentives and more.
Solar panel costs can vary quite a lot among different providers, and your total will also be based on individual factors, including your average monthly energy bills, your home’s orientation, shading on your property and more. That being said, costs for solar panel systems from Positive Energy Solar generally fall around the average.
The company’s core goals include bringing affordable clean energy solutions to all homeowners, and it does this by providing access to no-money-down loans for solar panels. The technicians are always willing to help you secure financing and find the loan that works best for you and your budget. Positive Energy Solar also accepts cash purchases.
Customers won’t have the option to lease solar panels or use a power purchase agreement (PPA), although these aren’t financing options we recommend anyway.
The financing options available to you via Positive Energy Solar are compared side-by-side in the table below.
|Cash Purchase||Solar Loan|
|Added Property Value||✓||✓|
|Eligible for Tax Credit||✓||✓|
|Payment Due to||Solar Installer||Loan Provider|
If you’re struggling to decide if a cash purchase, solar loan, lease or PPA is right for you and your budget, you can check out our guide to financing solar panels for assistance.
Solar equipment is expensive, so most solar customers look for companies that offer warranty coverage for their systems. Solar warranties are typically for physical damage and power production or workmanship/labor.
Positive Energy Solar provides some of the best warranty coverage in the industry, with 25-year coverage for all equipment and labor — including panels, batteries, inverters and workmanship — plus a 30-year warranty on all electrical work. These coverage options are outstanding and should provide some peace of mind that your panels will continue to serve you for many years.
Choosing a solar installer for your solar panel system can be intimidating, as you’re putting your trust and thousands of dollars into the hands of a company with which you’ve never worked. Most people turn to online reviews of a company before committing, and we’ve scoured the internet for both positive and negative Positive Energy Solar reviews to give you a good idea of what to expect in terms of customer service.
Most of the reviews for Positive Energy Solar look at the company in a favorable light, indicating that the majority of customers are pleased with the service. Most positive reviews suggest that the company maintains communication before, during and after the installation and that the customer care is outstanding, regardless of the circumstances. Below are some of the positive reviews we found for this company online:
“We are so pleased with our new solar panels. Positive Solar Energy was great to work with. The entire team from sales [to] engineering to installation were professional, courteous, and made sure we were kept in the loop on every aspect of the project… We explored other vendors and found that Positive Solar offered the best method [for] installing our system. Looks great and performs like a gem.” — Stargazer via Yelp
“SunPower by Positive Energy Solar is the best… Couldn’t have asked for a better experience; everyone did what they said they were going to do either on time or ahead of schedule and checked in regularly with me to make sure I understood and that I approved. Really appreciated the one-day installation and communication throughout the whole process.” — Jason via Yelp
Of course, there are some negative reviews online for this company, but they are few and far between. Thankfully, the issues mentioned in the negative reviews don’t seem to be recurring, indicating that service is generally very good. Below is one of the only negative reviews we found online:
“They’re the only game in town for SunPower, and they know it. If you need service on a SunPower system from CST or any other dealer that has since folded up, don’t expect calls back, they don’t care about service, just selling new systems. I called twice, and showed up once in person, and nobody was interested in helping me out. Each call resulted in a call back with a promise that someone would ‘call me back to schedule a more in-depth look.’ There was no follow up after that.” — Geoff via Google Reviews
We should note that there is another negative review on Google, but it appears the review was actually meant for APS or another local company.
Positive Energy Solar is a great company to choose for your solar project, but many customers specifically look for the best. The table below provides a quick side-by-side comparison of Positive Energy Solar and two of the top-rated solar installers: SunPower and Momentum Solar.
|Positive Energy Solar||SunPower||Momentum Solar|
|Services Offered||Solar panel, solar battery and EV charger installations; commercial solar installations||Solar panel, solar battery and EV charger installations; solar monitoring||Solar panel and solar battery installations|
|Service Areas||New Mexico||Nationwide||11 States|
|Payment Options||Cash payments, solar loans||Cash payments, solar loans, solar leases, power purchase agreements (PPAs)||Cash payments, solar loans, solar leases, power purchase agreements (PPAs)|
The EcoWatch team gets questions regularly about Positive Energy Solar, so we’ll answer some of those we see most frequently below. If you have specific questions that aren’t answered here, reach out to our team of solar experts at firstname.lastname@example.org.
Yes, Positive Energy Solar is a legitimate company that has been serving New Mexico and providing outstanding customer service since 1997. Not only does the company have decades of experience behind it, but it also has a longstanding reputation for excellent customer care and a commitment to high quality service.
Positive Energy Solar is about average when it comes to the cost of solar panels in New Mexico. However, it installs top-of-the-line solar equipment — like SunPower panels and Tesla Powerwalls — and it excels in customer service, communication and attention to detail. Based on the overwhelmingly positive online reviews for this company, it’s clear that customers believe paying average prices is more than worth it to have Positive Energy Solar handle your solar panel installation.
Most of the time, yes. The Positive Energy Solar team will carefully assess your home to ensure it’s a good fit for solar panels. It then installs high-efficiency equipment that is very likely to reduce or even eliminate your electric bill, especially if you have access to a net metering program from your utility company.
Positive Energy Solar is about average in pricing. However, you get access to unparalleled customer service and some of the highest-quality equipment when you sign on with the company, so many customers find that the cost is more than worth it.
Positive Energy Solar is headquartered at 3651 Princeton Dr. NE, Albuquerque, NM 87107. It has one additional office located at 3209 Richards Ln., Santa Fe, NM 87507. The company serves all of New Mexico via these two locations, but there is no service outside state lines.