Freedom Solar Review: Costs, Quality, Services (2023)

Freedom Solar Power Review on Services and Installation

Going solar can be a long and complicated process. Below, we’ll provide a breakdown of how Freedom Solar Power handles that process so that you get an idea of what to expect. We’ll also provide some information about the company’s customer service standards.

Solar Installation Experience

The process of going solar is largely the same from provider to provider, but there can be some minor differences. Below is a step-by-step overview of what you can expect with Freedom Solar Power.

Step 1: Request a Free Quote

The first step will be to provide your contact information to Freedom Solar Power to let them know you’re interested in a free consultation. This typically happens online. You’ll just need to provide your address, name and phone number on the company’s website to get started.

A salesperson will reach out to you quickly to schedule a video chat or phone call. Have your most recent electric bill handy for that call, and be prepared to talk about your heating and cooling systems, your appliances and other aspects of your home. Your sales rep will also be happy to address questions and concerns you might have.

Step 2: Home Inspection

Next, a technician or electrician from Freedom Solar Power will need to come out to your home to confirm the details gathered over the phone. They’ll take roof measurements, and might also need access to your main breaker panel and water meter. This inspection is also a good time to discuss where your solar batteries will be mounted, if you’re interested in them.

Step 3: Design

After your home inspection, the Freedom Solar Power design team will begin designing a solar panel system that meets your energy needs and budget. This typically includes specifications for electrical work and the placement of your panels and batteries. Once you approve the final design and total cost, the process can proceed.

Step 4: Permitting and Installation

Once your design is finalized, Freedom Solar Power will start pulling permits for the installation, which are required by your local municipality. The permit process can take several weeks, depending on where you live and the municipality’s timeline. When the permits are approved, the installation team can begin installing your home solar power system, which typically takes a day or two.

Step 5: Commissioning Your System

Finally, your installation crew can activate your system. At this point, your panels will be producing electricity for your home. Most importantly, this is when your energy savings begin.

Freedom Solar Power Customer Service

Freedom Solar Power is a bit on the expensive side, but most customers seem to agree that the value provided by the company is worth the investment. Most customer reviews mention the outstanding customer service they received from Freedom Solar Power. The company provides consistent communication throughout the process, always maintains a professional demeanor and is quick to respond to phone calls and emails even long after the installation is completed.

Freedom Solar Power Costs and Financing

The price of solar panels varies from customer to customer, primarily based on how large a system you need. When pricing out your solar installation, Freedom Solar Power will consider your monthly energy needs, the size of your home, the direction your roof faces and shading on your property, among other factors.

Most U.S. homeowners pay somewhere between $11,810 and $23,621 for their solar systems, with an average of around $17,716 after the federal tax credit. Freedom Solar Power is generally a bit more expensive than average, so its prices tend to be in the upper half of that range. It’s important to remember that these are just average numbers, and average prices are different in each state.

Freedom Solar Power might be a bit on the expensive side, but it does help homeowners take out solar loans to reduce the upfront cost. The company doesn’t deal with solar leases or power purchase agreements (PPAs), though we usually don’t recommend these options anyway.

Financing Options Through Freedom Solar Power

The table below provides a quick overview of the different financing options available from Freedom Solar Power.

If you’re unsure which financing option is right for you, feel free to check out our solar financing guide for help deciding.

Freedom Solar Power Solar Panel Warranty

Warranties are a must-have for any solar customer, but they vary from company to company in their terms and coverage. They often either cover the equipment or the labor. Equipment warranties typically protect against physical damage or a malfunctioning product, while labor warranties cover the installation process and, in some cases, roof leaks due to poor installation practices.

Freedom Solar Power provides an excellent warranty that covers performance, product and workmanship for 25 years.

The SunPower panel guarantees 90% energy production by year 25, plus physical damage and workmanship for 25 years. This is widely considered one of the best warranties in the industry, and many customers believe the higher price for SunPower panels is worth it for the efficiency and warranty.

Freedom Solar Power Reviews

Many aspiring solar owners turn to online customer reviews for solar companies they’re considering hiring. Reviews are a great way to get a sense of the experience you’re likely to have with an installer, and they can very often save you potential frustration and headaches from an unreliable solar company. Below, we’ll take a look at some positive and negative reviews of Freedom Solar Power.

Positive Freedom Solar Power Reviews

Most of the customer reviews for Freedom Solar Power are positive. The majority of customers rave about the outstanding customer service and communication they received from this company. Below are some of the positive reviews to be found online.

“Dave and Dylan were fantastic to work with. They were very patient and knowledgeable throughout the process. They answered all our questions and made sure the project was a success. The process was smooth from start to finish. The guys that installed the roof and panels were very professional. I would highly recommend them.” — Keren via Google Reviews

“Freedom [was] amazing to work with. [The reps] were so patient and kind. Felt like I knew them forever. They were so honest with information. They explained everything so well and answered all of our questions. Such a professional bunch!! The crew [that] came for their install was so polite and clean.” — Gabriella via Google Reviews

Negative Freedom Solar Power Reviews

Of course, not all of the reviews for this company are positive, and it’s important to look at the negative ones, too – even if they are few and far between. Below is one of the only negative reviews of Freedom Solar Power we found online.

“I was misled […] with the assurance that the number of panels I bought would produce enough energy to actually create a positive credit on my bill […] The production report is critical […] for reevaluating […] the services to adjust my consumption or installing additional panels. After countless emails and phone calls with the field manager, they sent me a one-year production report that does not match with the manufacturer, SunPower, nor my provider.” — Kyle via BBB

Solar Energy Provider Comparison

Freedom Solar Power is a great company to hire to manage your solar project, but how does it compare to other top providers? The table below provides a side-by-side look at Freedom Solar Power and two of the best solar installers in the country: SunPower and Momentum Solar.