NM Solar Group Review: Costs, Quality, Services & More (2023)

NM Solar Group Review: Costs, Quality, Services & More (2023)

In this review of NM Solar Group, you will learn:

  • Is NM Solar Group a legitimate company?
  • How does the installation process work with NM Solar Group?
  • Is NM Solar Group expensive or affordable?
  • What do NM Solar Group customers have to say about the company?



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Homeowners in the sunny southwestern U.S. have a lot of options when it comes to solar panel installers, but choosing the right one can be difficult. A good solar installation company can mean the difference between a positive experience and disappointment and headaches. 

Our review of NM Solar Group can help you decide if it is the right solar installer for your needs in New Mexico and western Texas as well as help understand the solar panel buying and installation journey in New Mexico

Is NM Solar Group a Good Company?

NM Solar Group is one of the best solar companies in its territory of New Mexico and the El Paso area of Texas. Its pricing and product options are on par with bigger, national companies, while offering the personal touch of a small company. 

NM Solar Group carries a decent number of solar panel options from leading manufacturers, provides some of the best customer service in the area and has outstanding warranty coverage on parts and labor.

What You Should Know About NM Solar Group

NM Solar Group was founded in 2015 and is headquartered in Albuquerque, New Mexico. The company has since expanded and opened locations in the cities of Alamogordo, Las Cruces, Rio Rancho and Roswell, New Mexico, and in El Paso, Texas. The phone number is 505-337-4697. 

The company has quickly grown to become one of New Mexico’s leading solar companies through a reputation for responsible solar panel installations. The company is known for tailoring solar arrays to meet the energy needs of its customers rather than cramming as many solar panels as possible onto every customer’s roof. The company also makes a charitable donation to bring clean drinking water to impoverished areas with each solar installation it completes. The company appears to understand the big picture of renewable energy and has a strong sense of community.

NM Solar Group Fast Facts
Year Started 2015
Service Areas New Mexico and Texas
Services Offered Solar panel installations; solar battery installations; solar maintenance; repairs
Types of Solar Equipment Offered SunPower, Tesla, SolarEdge
Certifications Technicians certified by the North American Board of Certified Energy Practitioners; accreditation by the Better Business Bureau
Better Business Bureau Rating A+
Badge icon

NM Solar Group

Oustanding Local Installer

Local Service

EcoWatch rating

Average cost


  • Offers products from leading manufacturers
  • Outstanding customer service
  • Makes charitable contributions
  • Competitive pricing


  • Slightly limited service offerings
  • Relatively young company

NM Solar Group Services and Installation

Going solar with NM Solar Group is a relatively easy and straightforward process. Below is a breakdown of what you can expect from NM Solar Group from your first conversation to the commissioning of your system.

Solar Installation Experience

Solar panel installation can vary a bit depending on your installer. Below are the steps you will take when starting a solar project with NM Solar Group.

Step 1: Request a Quote

Your first step will be requesting a quote for service on NM Solar Group’s website. The form requires just a few pieces of basic information about you and your home, including the amount of your average electric bill.

Step 2: Virtual Consultation

Next, a project manager from NM Solar Group will connect with you to schedule a virtual consultation. On this call, be prepared to discuss your electric usage, appliances and cooling equipment in your home, any energy efficiency upgrades you have made and shading on your roof. You should also have a past electric bill handy as well, as you might need to provide your usage history. Your rep will gather all this information and pass it on to the design team to craft your proposed solar array.

Step 3: Design

NM Solar Group’s design team will then create a solar panel system customized for your home and electricity consumption. You will have the final say on adding or removing panels and solar batteries and on deciding where your Tesla Powerwalls will be installed, if applicable and with some restrictions. Once you give the final approval, the company will wait for parts to be delivered and then schedule the installation with you.

Step 4: Permitting and Installation

Local governments typically require new solar panel installations to be permitted. NM Solar Group will handle this step for you. Once the project is approved by the city, installation can begin. The residential solar panel installation process typically takes only a day or two, although the timeline depends on the weather. You will likely need to be home during the installation process so NM Solar Group’s crews can have access to your home’s electrical wiring.

Step 5: Commissioning Your System

Once the installation is complete, the team can commission the system and the panels will start producing energy. You may need approval from your local electrical utility company before this can be done. 

Once your solar panels are turned on, you can likely start tracking their production right away. SunPower panels include a free app that lets you monitor your production and savings, so you can keep tabs on the energy your panels produce.

NM Solar Group Customer Service

As a small local company, NM Solar Group specializes in providing top-notch customer service. Based on reviews, most customers appear to be pleasantly surprised at the level of communication and transparency they experience with NM Solar Group’s sales reps and technicians.

NM Solar Group Costs and Financing

NM Solar Group’s costs are below the industry average despite including an extensive warranty.

The cost of solar panels in New Mexico typically falls between $7,933 and $19,832 for their solar panel systems after the federal solar investment tax credit. The average price from NM Solar Group will tend to be in the lower half of that range below what many other companies in the area charge.

NM Solar Group accepts cash payments but also facilitates $0 down solar loans through financing partners. The company does not deal in solar leases or power purchase agreements, but these options are usually not recommended anyway.

Financing Options Through NM Solar Group

Shown below is how the financing options from NM Solar Group compare.

Cash Purchase Solar Loan
System Ownership
Upfront Cost
Added Property Value
Eligible for Tax Credit
Payment Due to Solar Installer Loan Provider

Solar financing options can be a bit confusing, especially when you are deciding which one is right for your needs and budget. You can check out our solar financing guide to help you determine which option is best for you.

NM Solar Group Solar Panel Warranty

Solar panel systems typically come with equipment warranties, which cover damage to the products or deficiencies in how they work. Most companies also provide workmanship warranties, which cover labor and, ideally, issues like roof leaks. NM Solar Group provides both.

The solar power systems installed by the company come with the manufacturers’ warranties, including 25-year coverage for power production and damage from SunPower and 10-year coverage for the Tesla Powerwalls. NM Solar Group includes its own warranties that cover everything, including products and labor, for 25 years. These excellent coverages are better than those provided by many competitors.

NM Solar Group Reviews

Unfortunately, there are many companies in the solar industry that might be persuasive but do not have your best interest at heart. It’s worthwhile to look at some customer reviews before committing to a particular installer. The reviews below provide a brief snapshot of the experience you can expect from NM Solar Group.

Positive NM Solar Group Reviews

Most reviews for the company are positive, with customers raving about fast response times, clear communication and general professionalism at all stages of the solar installation process. Below are some of the positive reviews that capture the general feeling of most customer experiences.

“After much research and vetting multiple solar companies, we decided to stick with the local guys. NM Solar Group had the best equipment, the best options for my home and seemed to be the most trustworthy company that I spoke with. They told me the truth about things that the other guys dodged or embellished. The installation went great, and my system looks and works amazing. Thank you NM Solar Group! Anyone looking for solar, do yourself a favor and go with the local guys!” — Chris via BBB

“After shopping around for a while, I decided to go with NM Solar Group for adding solar power to my home. It has been a great experience dealing with everyone from their team throughout the process, from initial contact through the install. They have all been friendly and helpful with answering any of my questions. Nat especially made me feel like he was more interested in helping me make the best decision for me and not just getting another sale. Would highly recommend anyone looking to get solar to talk with Nat.” — Caleb via Google Reviews

Really happy with these folks and the process as a whole. PNM [power utility] dropped the ball and caused a longer process but [it was] really seamless. Panels work great the app for monitoring is easy to use.” — David via BBB

Negative NM Solar Group Reviews

There are few negative reviews for the company on the major public review sites. Some reviewers complain about the company’s lack of communication, suggesting that maybe not every customer gets the same outstanding treatment. Below are some of the most telling negative reviews for NM Solar Group.

“The work itself was competent but their communications are terrible. I had to threaten legal action to get a phone call returned. Held the last payment, counter to the contract, so I would retain leverage and thus their attention. Buck-passing, employee turnover, blaming the customer for their oversight. I wish I had not used them.” — John via Google Reviews

“[Their] people cannot read. [I have] ‘no soliciting,’ ‘no canvassing’ [signs] etc…yet they still bother [me]. Do not come to people’s homes that have ‘no trespassing’ signs. Zero feedback.” — Can via Google Reviews

Solar Energy Provider Comparison

NM Solar Group SunPower OE Solar
EcoWatch Rating 4.5 5.0 4.5
Year Started 2015 1985 2009
Services Offered Solar panel and battery installation, repairs and maintenance Solar panel, battery and EV charger installations; system monitoring Solar panel, battery and EV charger installations; system maintenance and repairs; energy-efficiency audits
Service Areas New Mexico, Texas Nationwide New Mexico
BBB Rating A+ A+ N/A
Payment Options Cash payments, solar loans Cash payments, loans, leases, PPAs Cash payments, solar loans

Not sure which of these installers is best suited to tackle your solar installation? Just fill in the form below to see which is the ideal company for your needs.

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Frequently Asked Questions

Below are some of the questions we get most often about NM Solar Group from homeowners. If you have specific questions that are not answered here, reach out to our team of solar experts at solar@ecowatch.com.

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Article author
Dan Simms is an experienced writer with a passion for renewable energy. As a solar and EV advocate, much of his work has focused on the potential of solar power and deregulated energy, but he also writes on related topics, like real estate and economics. In his free time — when he's not checking his own home's solar production — he enjoys outdoor activities like hiking, mountain biking, skiing and rock climbing.
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Expert reviewer
Kristina Zagame is a journalist, editor and content writer with expertise in solar and other energy-related topics. Before joining EcoWatch, Kristina was a TV news reporter and producer, covering a wide variety of topics including West Coast wildfires and hurricane relief efforts. Kristina’s reporting has taken her all over the U.S., as well as to Puerto Rico and Chile.