Sunrun Solar Review (2023 Cost, Panels & More)
By Dan Simms /
In this review of the solar panel installation company Elevation, we will cover:
Each product and or company featured here has been independently selected by the writer. You can learn more about our review methodology here. If you make a purchase using the links included, we may earn commission.
With an impressive 13,000-plus system installations under its belt, Elevation is one of the most experienced companies in the industry. But it also distinguishes itself by taking a holistic approach to energy – helping customers both optimize their homes’ energy efficiency and converting to solar power.
In this review, we’ll discuss the company in a lot more detail to help you determine if Elevation is the right provider for you — covering its products and services, unique features, costs and reputation.
Yes, Elevation is a high-quality solar company. Over thousands of installations, Elevation has earned numerous awards and 4+ star reviews nearly everywhere. The company also offers premium solar equipment at affordable prices and with a solid warranty.
Elevation was created by a team of real estate investors who realized that electricity was costing them nearly as much as their mortgages. They founded Elevation to help bring those costs down, through energy efficiency just as much as solar panels – and that remains a focus for the company today. As the company states, “the cheapest and cleanest energy is the energy not used.”1
That’s why Elevation Solar offers its customers an energy efficiency package2 that includes Energy Star certification, duct sealing, insulation and energy monitoring. Elevation offers top-quality solar equipment, state-of-the-art microinverters and batteries from Tesla and Generac. It operates in five states and also offers partnerships with local solar installers.
|Elevation Solar Fast Facts|
|Service Areas||Arizona, California, Nevada, Texas, Florida, North Carolina, South Carolina|
|Services Offered||Solar panel and solar battery installations; system monitoring; energy-efficiency upgrades; energy-efficiency audits; smart home energy solutions|
|Types of Solar Equipment Offered||Enphase, IronRidge, Panasonic, SolarEdge, REC, Qcells, Tesla|
|Certifications||Technicians certified by the North American Board of Certified Energy Professionals (NABCEP); member of Solar Energy Industries Association (SEIA); Panasonic premium installer; REC Certified Installer; Qcells Premium partner; accredited by the Better Business Bureau|
|Better Business Bureau Rating||A+|
Elevation Solar stands apart from most other companies by offering a unique set of services that complement each other. It offers grid-tied and off-grid solar power systems, but also provides general energy efficiency upgrades like duct sealing and insulation services to go with energy monitoring and energy management services.
While homeowners are the primary clients, Elevation also provides energy solutions to utility companies by offering virtual power plants that help reduce and supplement their need to operate gas- or oil-powered peaker plants to manage peak energy demands.
The experience of working with Elevation Solar is as unique as the company’s offerings. The company focuses on a whole-home approach for energy optimization. Here’s a quick outline of what you can expect when going solar with Elevation.
Elevation Solar promises to provide an unparalleled customer service experience by assigning every customer a dedicated concierge that’s always available for queries throughout the process. The company has received multiple customer service awards, but as it has expanded rapidly a few customers have experienced incidents of miscommunication, especially with the sales staff.
Despite Elevation’s valuable and unique offerings, its costs are notably lower than those of the average installer. When the company is done improving your home’s energy efficiency, you might find you need a smaller solar power system than you previously thought – which makes the pricing even more appealing.
If you’re pleased with your service, you can also earn money back by referring new customers. Elevation offers a referral bonus of $100 when your referral schedules a consultation, and another $400 if it leads to a system installation.
Elevation offers loans, but doesn’t have available leasing or Power Purchase Agreement (PPA) options. You can take a look at our solar financing guide for a detailed overview of all the purchasing models.
|Cash Purchase||Solar Loan|
|Added Property Value||✓||✓|
|Eligible for Tax Credit||✓||✓|
|Payment Due to||Solar Installer||Loan Provider|
Elevation’s warranties are among the best in the industry. Here’s an overview of the two types of warranties the company offers.
Having installed over 13,000 systems in less than a decade, Elevation has managed to garner a lot of positive reviews. However, like with any company, the reviews are not unanimously good.
“Elevation had the best price and they got back to me in a good amount of time. Everyone was really right on top of things. I would send an email and I would get an email back. Working with the people there was really easy, and they answered all my questions…”
– Patricia via Consumer Affairs
“We chose them because of their price structure and their type of equipment. So far I have had no issues. I like the option to install a battery pack and I like the microcontrollers for all the research and the twenty-five year warranty. They got it installed in three days and were friendly, despite there being a hiccup. Customer support is really great to work with. I still have questions and they’ve been great other than a few anomalies.”
– Richard via Best Company
Although not too common, there are negative customer reviews for Elevation. Most of them refer to communication issues.
“My husband and I signed a contract for solar from the company Elevation in October of 2021. The company came in January of 2022 to put the solar panels on.Then we had to wait for the inspector to come out. We called and called [and] they [kept] telling us the inspector would come out. But it never happened. Then […] the inspector finally came on April 7,2021. [The system] failed and now we have to go back to where we started. We are sick and tired of waiting…”
– Shelly M. via BBB
“The project is coming up on a year since it started with Elevation and they still can’t seem to figure out how to install and/or turn on the system. Literally every time something was scheduled to be done at my home there was some kind of mistake made, mis-scheduling, or miscommunication…”
– Azunderg via Yelp
The following table compares Elevation Solar with two other reputable renewable energy companies.
|Elevation Solar||Sunlux||Palmetto Solar|
|Services Offered||Solar panel and solar battery installations; system monitoring; energy-efficiency upgrades; energy-efficiency audits; smart home energy solutions||Solar panel, solar battery and EV charger installations; system monitoring; roofing services; maintenance and repairs||Solar panel and solar battery installations; energy-efficiency upgrades; maintenance and repairs|
|Service Areas||AZ, CA, NV, TX, FL||CA, TX||Nationwide|
|Payment Options||Cash, loan||Cash, loan, lease, PPA||Cash, loan, lease, PPA|
If you have specific questions that aren’t answered here, reach out to our team of solar experts at email@example.com.
Yes. Elevation has installed thousands of home energy systems without any public legal issues. It is also the recipient of several awards, including the Energy Star Contractor of the Year award and Panasonic’s Fastest Growing Company award. These factors all indicate that Elevation Solar is definitely a legit company.
With an exceptional track record, a comprehensive roster of services and a large volume of installations under its belt, Elevation Solar is a truly reliable choice for your solar needs. Add in its attractive pricing, and it’s a very good deal for homeowners.
Elevation uses some of the most efficient solar panels and employs trained electricians to install them. It also does a thorough analysis of your home’s energy needs and roof orientation. The combined result is a system installed with precision, leading to significantly lowered electricity bills.
One of the greatest advantages of going solar with Elevation is its affordable pricing. Despite the premium components it uses in its solar projects, Elevation Solar is not an expensive company.