Who Is My Energy Supplier?

Who Is My Energy Supplier?

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Understanding who your energy supplier is and knowing your options can help you lower your electricity costs and make more informed decisions in a deregulated market. Whether you’re moving to a new area, thinking of switching suppliers or just curious about your current provider, this guide will help you navigate the process. 

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What Are Energy Suppliers and Providers?

Many U.S. states have deregulated energy markets, meaning consumers can choose their energy supplier. This creates competition, which can lead to lower prices and more energy options. But it also requires you to know a bit more about how things work.

Energy suppliers, also called retail electricity providers, purchase electricity and resell it to you. These companies may offer various rate plans and energy sources to compete for your business. Local utility companies then deliver that energy. 

Energy Suppliers Vs. Utility Companies

While you’ll hear the terms used interchangeably, energy suppliers and utility companies serve different functions. Energy suppliers sell electricity or natural gas to consumers, while utility companies own and maintain the infrastructure that brings the electricity to your home — think power lines, gas pipelines and electricity meters. You don’t have a say in the utility company serving your area.

Energy suppliers provide customer service related to your energy usage, billing inquiries and contract details. Utility companies, meanwhile, respond to infrastructure-related issues like power outages, downed power lines or problems with your meter.

In regulated market areas, it’s common for your utility company to also serve as your energy supplier. In deregulated markets, separate companies usually fulfill these roles.

Deregulated Energy Markets: More to Know

In a deregulated energy market, competition and pricing can vary depending on where you live. In some areas, there’s a wide range of suppliers and plans to choose from, while in others, fewer choices may mean less competition and savings.

Let’s use Texas as an example, because most of the state has a deregulated energy market. A few municipalities in Austin, San Antonio and parts of El Paso remain regulated, along with some cooperatives. If you live anywhere else in the state, you get to choose your energy supplier — but your local utility still handles distribution.

TXU Energy, Reliant Energy and Green Mountain Energy are a few of the major retail providers in the state, but smaller providers may offer competitive electricity rates. Texas also leads the nation in wind and solar power, so many providers offer renewable energy plans.

This deregulation is meant to encourage competition, which can lead to better service and lower prices. But you’ll need to understand your options to make the most of your advantage. 

Finding Your Energy Supplier

If you’re unsure who your current energy supplier is, finding the information is straightforward. Here are a few ways to help you figure it out:

  • Check your electric bill: Your bill usually lists the supplier’s name and contact details.
  • Call your local utility company: It can provide the information if you can’t find the name on your bill.
  • Use online tools: Many states offer websites to help you find your supplier and compare plans. For example, Texas created the Power To Choose website.

Choosing an Energy Supplier

Taking the time to compare options will help you find the best fit for your household and budget. Here are key factors to consider when choosing an energy supplier:

  • Pricing: Compare electricity rates, but keep in mind that the lowest price isn’t always the best deal. Look for a plan that fits your budget and energy usage.
  • Contract terms: Pay attention to the length of the contract, early termination fees and whether the rate is fixed or variable. A fixed rate provides stability, while a variable rate might offer savings but can change on a dime.
  • Green energy options: Many suppliers offer renewable energy plans. While these may cost more upfront, they might better align with your environmental values.
  • Customer service: Look for a supplier with a good reputation for customer service. Check reviews and ask for recommendations to make sure it’ll take care of you if something goes wrong.
  • Supplier stability: Established suppliers with solid financials are less likely to go out of business, which could cause service interruptions.

What Are Green Energy Suppliers?

Green energy suppliers specialize in providing electricity from renewable sources. These companies are becoming increasingly popular as consumers seek to reduce their environmental impact. Green energy suppliers typically offer electricity from sources including the following:

  • Solar power
  • Wind energy
  • Hydroelectric power
  • Geothermal energy
  • Biomass

Opting for a green energy supplier can reduce your carbon footprint, support the growth of renewable energy infrastructure and potentially provide long-term cost stability as renewable technologies improve.

 

How to Switch Energy Suppliers

Switching power suppliers is a straightforward process. Here’s what you need to do:

  • Research suppliers in your area: Your state’s public utility commission is a good place to start.
  • Compare plans: Look at rates, contract terms and customer reviews.
  • Start the switch: Once you choose a new supplier, it’ll guide you through the process, which typically takes one or two billing cycles.
  • Review your bills: Check the final charges on your bill from your previous supplier and the first charges from the new one to make sure everything is correct.

This article was created with the assistance of automation technology, reviewed and fact-checked by two editors specializing in deregulated energy.

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